1. All sales are final! We do not provide refunds of any kind for orders that have been paid for and processed. Once a customers order has been processed and they have been provided a tracking number, iRestore Hair is not liable for the package.
2. iRestore Hair will provide a ONE time courtesy replacement order if there is proof of damaged products upon arrival. Proof must be sent to info@irestorehairs.com and is subject to approval.
3. Stolen packages are not eligible for a refund or replacement, a claim must be filed by the customer with the postal service using the tracking number provided by iRestore Hair.
4. Due to the natural properties in our products, we are unable to accept returns on any products.
Shipping
All orders are subject to a 4 day processing time and will be shipped within 2 days after processing. Most orders ship much sooner but we cannot guarantee anything outside of this timeframe. Holidays may effect shipping times.
Once orders have been shipped and tracking numbers are provided we are not responsible for delays!
Policies
Text Marketing Terms and Conditions:
We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and making a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
We use customer information such as email, phone number and shipping addresses for marketing, advertising and retargeting. If you do not wish to be contacted through these outlets pleas email us at info@irestorehairs.com to opt out.
iRestore Hair LLC products are not FDA approved and the company assumes ZERO liability for any allergic or adverse reactions to the products. Please read ingredients carefully and consult with a physician.
